Edit your pet
On the pet card in My Pets, use the pencil button to change the name, photo, breed, birthday or notes. Save your changes.
Updated 17 October 2026
A little tag.
A simpler start.
From your first scan to everyday peace of mind: set up your pet, manage their tags, choose your email preferences and find help when you need it.
Start with a scan
Your tag takes you straight to the right place.
1
Scan your tag or QR code
Hold your phone near the NFC tag, or scan its QR code with your camera. Open the link in your browser. No app is needed.
2
Create an account or log in
If the tag is not registered, choose Create account & set up tag or Log in. For a new email account, open the verification email and confirm the password you chose. The link expires after 1 hour; you can request another email if needed. Your scanned tag is remembered automatically, even when you verify in another browser. Google and Apple sign-in use the provider’s verified email. If you are already signed in, choose Continue & set up my tag.
3
Choose the pet
If you already have pets, choose Add to an existing pet and select one, or choose Create a new pet. With no pets yet, the creation form opens for your first pet.
Already set up? A registered tag opens its pet’s public profile. Sign in and open My Pets to manage your own pets.
Create their pet profile
Only the pet’s name is required. The scanned tag is selected for you.
1
Add their name
Give your pet a name. You do not need to find or type a tag ID.
2
Make it theirs
Add a photo or choose an icon. Use Crop & adjust to position and zoom the photo. Breed, date of birth and extra notes are optional, and can be added later.
3
Save and test
Save the profile, then scan the physical tag again. Check that it opens the right pet. To start from My Pets, use the large plus card and follow the scan instructions.
Another tag for the same pet? Scan the new tag, sign in to the same account, choose Add to an existing pet and select your pet.
Manage profiles and tags
One pet profile can have more than one tag.
Recognise your tags
The Tags section uses the design and size, such as Heart (XS). Older tags without a recorded design may have a generic name. Customers do not need to manage tag IDs.
Remove a tag
Select a tag in Edit Pet Profile and choose Delete tag. If it was the primary tag, another tag on that pet becomes primary automatically.
Deleting the final tag deletes the pet profile. You will see an extra warning first. You can also delete the complete profile with the bin button on its My Pets card; this unlinks all its tags from your account. If a tag has a paired QR tag, the confirmation explains that both are unlinked together.
Your contacts stay private while your pet is safe
Pet visibility and owner contact details have different rules.
When your pet is safe
Your owner name, phone number, email and address are hidden on the public profile. There is no option to show owner contact details while safe.
Choose pet visibility
Use the lock button on the pet card to choose which pet information visitors can see while the pet is safe. These settings do not make owner contacts public.
When your pet is lost
Marking the pet as Lost makes saved owner contact details visible to help with recovery. Check that your contact details are correct in Owner Details. Mark the pet Safe again when they are home.
Test as a visitor: scan the tag or open its profile in a private browser window after saving your settings. Keep your owner contact details up to date even when they are hidden.
Help bring them home
Mark your pet as lost, share an alert and keep your contact details ready.
1
Mark the pet as Lost
In My Pets, find the missing pet and choose Mark as Lost. Their public profile can then show your saved owner contact details.
2
Create a lost-pet poster
The poster window opens after marking the pet as lost. Your pet’s photo and information are included. Last seen location and time, reward, contact details and extra notes are optional. Only contact details you select appear on the poster.
3
Share or print the alert
Share the generated alert where supported, save the image, or download the ink-friendly PDF to print. The poster does not include your tag ID or private profile link.
4
Mark them Safe when they are home
Choose Mark as Safe. Owner contacts are hidden again. Dismiss any found-pet alerts you no longer need.
Someone has found your pet
A finder can notify you through the public profile without creating an account.
1
The finder chooses “I’ve Found This Pet”
You receive a website alert. If you opted in to found-pet emails, you also receive an email. If your pet is missing, open the alert and mark them Lost to show your saved contacts.
2
Check your pet’s status
The finder sees a confirmation asking them to check the profile again shortly. If your pet is missing, mark them as Lost in My Pets to share your saved contact details. Direct finder messaging is currently unavailable.
3
Manage the alert
Report an unexpected alert or dismiss a notification you no longer need. Any previously saved messages remain available as read-only history.
Pet safe at home? If neither you nor someone you trust triggered the found alert, use Report this alert from the website or the report link in the email. Opening the link lets you review and submit a report.
Choose the emails you receive
Found-pet alerts and tag-check reminders are separate choices.
Found-pet alerts
In My Pets → Owner Details, tick Email me found-pet alerts and save. This covers notifications when someone opens your pet’s tag and presses “I’ve Found This Pet”. It does not make your email public while your pet is safe.
Six-month tag checks
In Profile / Settings → Tag-check reminders, turn reminders on or off. That switch saves automatically. The same choice is available in Owner Details, where you must save settings. Reminders are off by default; the first is due six months after opting in.
Turn reminders off anytime
Use the profile switch or the unsubscribe link in a reminder email. Unsubscribing from tag-check reminders does not turn off urgent found-pet emails. Mobile/SMS found-pet notifications are marked Coming soon in Owner Details.
Need a hand? Open Avee for support. Use Smaller Avee / Larger Avee to change her size or pause her animation. She rests after two minutes without interaction with the widget, and wakes when you interact with her.
A few helpful answers
Setup, privacy and everyday tag checks.
Do I need an app or a tag ID?
No app or manual tag ID is needed to set up your pet. Scan the tag or QR code and follow the setup flow. Tag IDs may still appear in a profile’s URL.
My tag is already linked to another account. What should I do?
Sign in to the account used to set it up. If you cannot access it or a reservation seems wrong, contact support. Admins can release unused reservations; a tag linked to a pet cannot be taken over by another account.
Do links printed with the old website still work?
Yes. Existing aleksvitordesigns.co.uk public links redirect to avdtags.com with their path and tag reference preserved. You do not need to reprogram an existing NFC tag or replace its QR code.
Can several tags open the same pet?
Yes. Scan each new tag and add it to the existing pet. A paired QR tag uses the same profile link as its corresponding pet tag.
Why is my photo missing from the public profile?
Make sure a photo or icon is saved and check that pet-photo visibility is enabled for safe mode. Scan again after saving. If an upload failed, retry the photo upload and crop before saving.
What happens when I delete the last tag?
After the extra confirmation, the pet profile is deleted. Deleting a whole pet from My Pets unlinks every tag associated with that profile.
Does a found-pet alert automatically mark my pet as Lost?
No. Review the alert yourself. If your pet is missing, mark them Lost to share your saved contact details. If the alert is unexpected, you can report it.
Where can I change my reminder email?
Check the notification email in My Pets → Owner Details and save your settings. The profile reminder panel shows the address currently used for reminders.